Refund policy
Refund & Return Policy
Last Updated: August 30, 2026
Thank you for shopping with FightForge™. Please review this policy carefully before placing your order.
All Sales Are Final
All purchases made through FightForge™ are final sale. We do not accept returns, exchanges, or voluntary refund requests once an order has been placed.
By completing your purchase, you acknowledge and agree that you have reviewed the product description, images, pricing, shipping information, and this Refund & Return Policy before submitting your order.
We do not provide refunds or returns for reasons including, but not limited to:
- Change of mind or buyer's remorse
- Ordering by mistake
- No longer wanting or needing the product
- Personal preference regarding appearance, color, or design
- Finding a similar product elsewhere
- Refusal of delivery
- Failure to collect or accept a package
- Shipping delays outside FightForge™'s reasonable control
Order Cancellations & Changes
Orders begin processing after they are placed. Orders cannot be canceled, modified, or refunded after submission.
Customers are responsible for ensuring that all order details, including their shipping address and contact information, are correct before completing checkout.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or materially different from what you ordered, contact us at thefightforge@outlook.com as soon as possible after delivery.
Please include your order number and clear photographs or videos showing the issue and the product packaging.
FightForge™ will review each claim individually and provide any remedy required under applicable law. Submission of a claim does not automatically guarantee a refund.
Shipping & Delivery
Customers are responsible for providing a complete and accurate delivery address.
FightForge™ is not responsible for delivery problems caused by incorrect addresses supplied by the customer, refusal of delivery, failure to collect a shipment, or circumstances outside our reasonable control.
Tracking information and carrier delivery confirmation may be used as evidence that an order was shipped and delivered.
Payment Disputes & Chargebacks
If you experience a problem with your order, please contact thefightforge@outlook.com before initiating a payment dispute so that we have an opportunity to investigate the issue.
By completing a purchase, you acknowledge this Refund & Return Policy and understand that FightForge™ does not offer voluntary refunds, returns, or exchanges.
In the event of a payment dispute, FightForge™ reserves the right to provide the payment processor or financial institution with relevant transaction records, including order information, acceptance of store policies, customer communications, tracking information, delivery confirmation, product descriptions, and other evidence relating to the transaction.
Nothing in this policy limits any rights that cannot legally be waived under applicable consumer-protection law or payment-network rules.
Contact
Questions regarding this policy may be sent to:
FightForge™
Email: thefightforge@outlook.com