Shipping policy
FightForge™ Shipping Policy
Last Updated: August 30, 2026
Thank you for shopping with FightForge™. Because our products may be produced, assembled, finished, inspected, or prepared after an order is placed, please read this Shipping Policy carefully before completing your purchase.
By placing an order with FightForge™, you acknowledge and agree to the terms below.
Production & Fulfillment Status
FightForge™ products may be in active production at the time an order is placed.
Because production schedules may depend on manufacturing, materials, component availability, assembly, quality control, packaging, logistics, and other factors, FightForge™ does not guarantee a specific production completion date or shipment date unless one is expressly provided to you in writing.
Any production, fulfillment, delivery, or arrival dates displayed on our website or communicated to customers are estimates only unless expressly identified as guaranteed.
Production times may change without notice.
Orders With No Guaranteed Shipping Date
Where no definite shipment date is provided, your order will remain subject to applicable shipping and consumer-protection laws.
If FightForge™ determines that an order cannot be shipped within the period required by applicable law, we may contact you by email to:
- provide an updated estimated shipping date, if available;
- notify you that the production delay is presently indefinite; and/or
- request your consent to continue holding the order while production is completed.
Where legally required, customers will be given the option to consent to the delay or cancel the unshipped order for a refund.
Nothing in our All Sales Final policy eliminates cancellation or refund rights that applicable law requires for merchandise that has not been shipped.
Production Delays
Delays may occur due to circumstances including:
- manufacturing or assembly schedules;
- material or component availability;
- quality-control requirements;
- production modifications;
- supplier delays;
- packaging availability;
- high order volume;
- carrier or freight availability;
- customs or import processing;
- severe weather;
- transportation disruptions; or
- events outside FightForge™'s reasonable control.
A production delay does not, by itself, mean an order has been lost, abandoned, or canceled.
FightForge™ will fulfill orders once production and fulfillment requirements have been completed.
All Sales Are Final
Except where cancellation, refund, replacement, or another remedy is required by applicable law, all FightForge™ sales are final.
We do not voluntarily accept:
- returns;
- exchanges;
- cancellations;
- refunds;
- refunds for buyer's remorse; or
- refunds solely because production or delivery takes longer than the customer expected when no guaranteed date was promised.
Customers should review all product information and this Shipping Policy before ordering.
Shipping Estimates
If FightForge™ provides an estimated shipping or delivery window, it is an estimate rather than a guarantee unless expressly stated otherwise.
Estimated transit time begins after the order has completed production and has been transferred to the shipping carrier.
Selecting an expedited or express shipping method does not necessarily accelerate production. Express shipping refers to the applicable carrier service after fulfillment unless expressly stated otherwise.
Tracking Information
When tracking information is available, it may be sent to the email address provided at checkout.
Tracking numbers may take time to begin displaying movement after a shipping label is created.
FightForge™ may retain shipping records, tracking information, carrier scans, delivery confirmations, photographs, and other fulfillment records as evidence of shipment and delivery.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
FightForge™ is not responsible for delays, losses, additional shipping charges, or failed deliveries resulting from:
- incorrect addresses;
- incomplete addresses;
- outdated addresses;
- customer relocation;
- refusal of delivery;
- failure to retrieve a package; or
- inaccurate information supplied by the customer.
Contact thefightforge@outlook.com immediately if you discover an address error. We cannot guarantee that an address can be changed after an order enters processing.
Delivery
An order may be considered delivered when the shipping carrier records the shipment as delivered to the address supplied by the customer.
Customers are responsible for monitoring tracking information and ensuring that someone can receive the shipment where necessary.
If tracking indicates delivery but you cannot locate the package, contact the applicable carrier and FightForge™ as soon as reasonably possible.
Refused & Unclaimed Shipments
Refusing a shipment or failing to claim or retrieve a shipment does not automatically entitle a customer to a refund.
Any additional costs resulting from refused, unclaimed, undeliverable, or incorrectly addressed shipments may be the customer's responsibility to the extent permitted by law.
International Orders
International customers are responsible for any applicable customs duties, taxes, import fees, brokerage charges, or other governmental charges unless expressly stated otherwise at checkout.
Customs processing may cause additional delays outside FightForge™'s control.
Payment Disputes & Chargebacks
If you believe there is a problem with your order, please contact us at thefightforge@outlook.com before initiating a payment dispute so that we have an opportunity to investigate.
By completing checkout, you acknowledge that:
- the product may still be in production;
- no guaranteed shipment date exists unless expressly provided;
- production duration may be uncertain;
- shipping estimates may change;
- express shipping does not necessarily shorten production time; and
- all voluntary sales are final, subject to rights that cannot legally be waived.
If a chargeback or payment dispute is filed, FightForge™ reserves the right to submit relevant evidence to the payment processor, card issuer, bank, or other financial institution, including order records, checkout acceptance records, this Shipping Policy, customer communications, production information, shipping records, tracking data, delivery confirmation, and other documentation relevant to the transaction.
Nothing in this policy prevents a customer from exercising legitimate rights under applicable law or payment-network rules.
Contact
For shipping questions, contact:
FightForge™
thefightforge@outlook.com